Shipping policy

Shipping Policy

At Exaovone, we are committed to delivering your order as quickly and safely as possible.

Order Processing Time

All orders are processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times are as follows:

United States: 7-15 Business Days
Canada: 7-15 Business Days
United Kingdom: 7-15 Business Days
Australia: 7-15 Business Days
Europe: 7-18 Business Days
Other Countries: 10-20 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Fees

We proudly offer FREE SHIPPING on all orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 2-5 business days to appear after shipment.

Incorrect Address Information

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by customers.

Lost, Stolen, or Delayed Packages

While we work closely with our shipping partners to ensure successful delivery, we are not responsible for packages lost, stolen, or delayed after they have been handed over to the carrier. However, we will do our best to assist customers in resolving shipping issues.